Don't see your question here? Drop us a line!
Check out our FAQ or contact us below
info@sukilifestyle.com
Chat with us
Monday - Friday: / 9am - 8pm IST
Orders
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Your order will been confirmed with a 5 digit order number (eg: #55555). We ship all orders within 24 hours of receiving them, and you should have received an email from us with your tracking information and estimated delivery date. Please check your spam folder in case our email was redirected there.Your order will been confirmed with a 5 digit order number (eg: #55555). We ship all orders within 24 hours of receiving them, and you should have received an email from us with your tracking information and estimated delivery date. Please check your spam folder in case our email was redirected there.
All orders once confirmed cannot be cancelled. Once the AWB is printed for an order, the changes cannot be modified. To do so, simply drop an email to ordersupport@sukilifestyle.com immidiately with your order number and the changes to be made and the team will be happy to asist you.
ONLINE PURCHASES- Can be done through the following payment methods: Card, AMEX and UPI.
We provide flexibility to exchange the products under discount. Customers can exchange a discounted article for a variation of the same article to retain the discount accepted during original purchase. In case of exchange for a new article, the previous discount will not be valid. Only the ongoing offers/discounts of the new article will be applicable.
You can raise a return request within 7 days of receiving the product. Once the product passes our QC process, the product amount will be credited to your SUKI account wallet for future purchases. This amount is valid for 1 year from date of credit beyond which it will be forfeited.
PRODUCT INFO
Yes, our products come with a lifetime service warranty.
Our products are crafted from genuine leather, synthetic fabrics, materials, and metallic accessories that can react to humidity, salt, and atmospheric conditions. This may cause irreversible wear and tear, so we recommend keeping your items dry. To maintain cleanliness, wipe your bags and accessories with a soft, dry cloth. When not in use, store them in a protective bag in a clean, cool, and dry place. All our materials are meticulously crafted and sourced for their unique qualities. Any incidental marks, tonal changes, or textural variances are part of the material’s natural characteristics and should not be considered imperfections.
SHIPPING & TRACKING
After your order has been shipped, we will send you an email with your tracking details. You can also monitor your order status by clicking on 'TRACK MY ORDER.' For additional assistance, feel free to reach out to us at online@sukilifestyle.com
In these rare instances, please email us at online@sukilifestyle.com with images of the product and a brief description, along with your order ID. We will be happy to provide you solution.
We offer free delivery for all orders within India.
Thank you for your inquiry! Yes, we do ship outside of India.